Amazon KDP Reviews: Are They REALLY That BAD???

About this video

Dale reviews a series of 1-star Trustpilot reviews of Amazon KDP and responds to each. To complaints about no way to contact KDP, he says Contact Us is at the bottom of the KDP dashboard and leads through questions to live chat, phone, or email support, though availability varies by region and email replies are often copy-paste. He suggests Payoneer (named as ‘payeer’ in the transcript) for a reviewer in Israel who cannot use local banks/PayPal, and lists alternatives like Draft2Digital, IngramSpark, PublishDrive, StreetLib, and BookRix. On rejections and blocks, he advises replying to the block email or using Contact Us to learn why, recounting his own book blocked for a racy cover with implied nudity that passed after the cover was changed. He distinguishes genuine KDP complaints from scams by fraudulent companies using Amazon/KDP trademarks and fake Forbes/Business Insider claims to steal passwords. He also pushes back on a reviewer with 138 low-content titles who earned nothing: having many titles does not guarantee sales, payment thresholds apply, and low-content still requires SEO and marketing. He criticizes KDP for changing terms without clear notification and recommends checking terms yearly, networking with other authors, and using editors/proofreaders to avoid blocks or termination.

Key takeaways

• KDP support is reached via Contact Us at the bottom of the dashboard, leading to chat, phone, or email depending on region
• If a book is blocked, reply to the notice or contact support for the reason; Dale’s own block was for a cover with implied nudity and was fixed by changing the cover
• Many negative reviews target fraudulent third-party ‘Amazon KDP’ publishers using Amazon trademarks, not Amazon itself — never share your Amazon password
• Publishing many low-content books does not guarantee income; sales, SEO, marketing, and payment thresholds still determine whether you get paid
• Dale criticizes KDP for changing terms without clear notice, and advises going wide, checking terms periodically, and vetting manuscripts/covers with editors and fellow authors

Episode details: published May 1, 2024 · 17:00 long. Summary written by Self Growth Videos from the episode itself. Business results and any income figures mentioned are Dale L. Roberts’s own claims, shared for education — they are not typical or guaranteed.

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