United Healthcare celebrates Doctor’s Day!

About this video

A UnitedHealthcare executive decides to mark Doctor’s Day by personally calling physicians with a greeting, ignoring his assistant Todrick’s warnings. Todrick explains that doctors hate the company for prior authorizations, peer-to-peer reviews, denials, low reimbursement, and poor service, and openly describes the firm’s purpose, in Flanary’s script, as making care hard to obtain in order to accumulate wealth. One disastrous call later, the executive accepts that the company should probably never contact doctors at all.

Key takeaways

• Flanary lists prior authorization, peer-to-peer reviews, denials, and poor reimbursement as reasons doctors resent the insurer
• The subordinate character spells out the company’s purpose, in the sketch, as obstructing care for profit
• A single greeting call is enough, in the scene, to provoke an angry response from a doctor
• The safest corporate communication, the sketch concludes, is silence

Episode details: published March 31, 2022 · 331.1K views · 1:45 long. Summary written by Self Growth Videos from the episode itself. Everything described is Dr. Glaucomflecken’s (Will Flanary, MD) satire and commentary on the US medical system, attributed to him as satire — his sketches are comedy, not documentation, and this is not medical advice.

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