Etsy Closed My Shop AGAIN
About this video
Jahraus says three of her four Etsy shops were shut down without warning a few weeks earlier, in a domino effect after she updated one expired credit card on one shop. She says she appealed, the appeal was denied, she reached out to connections at Etsy leadership and the shops were reopened, then they were closed again and reopened again after she contacted leadership a second time. She recounts Etsy support telling her the account was suspended for a few days due to security checks / a brief hold to perform routine security checks to protect her information, and admitting they could not see a reason for a closure while an account was still closed and pending. She says the shutdown did not feel brief when it was two weeks in, and notes one affected account was a test account for her Etsy SEO software company that does not sell products. Her solution is for every seller to keep a separate reserve Etsy seller account — separate email, separate name, separate bank account, separate billing and address, costing, in her words, the $29 or whatever to open — not as a backup to sell through but as a backup communication channel to reach Etsy’s 24/7 seller support chat if a main shop is locked out.
Key takeaways
- She says three of her four shops were closed after updating an expired credit card on one shop, with no email explaining the closure
- She says an appeal was denied, and only contacts at Etsy leadership got the shops reopened — twice, after a second closure
- Etsy support described the closure to her as routine security checks / a brief hold, and said they cannot see the reason while an account remains closed
- Her recommendation is a reserve seller account used only for support access, not for selling, so a locked-out seller can still reach 24/7 chat
- She says the reserve account must be fully separate — email, name, bank account, billing information and address — and notes no sales through it means no 1099 from it
Episode details: published August 17, 2026 · 4:47 long. Summary written by Self Growth Videos from the episode itself. Business results and any income figures mentioned are Dylan Jahraus’s own claims, shared for education — they are not typical or guaranteed.
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