Etsy Closed My Shop (Lessons Learned)

About this video

The creator warns Etsy sellers about a wave of accidental shop closures she says she noticed between May 25 and June 12, using the closure of three of her own shops as the example. She says the first closure followed about a week after she updated an expiring credit card on the account and was treated as suspected fraud, even though the name and location had not changed. An appeal was rejected as permanent, and she says contacts at Etsy later reopened the shop, which was six to eight years old. Shops opened afterwards with a new email, name and banking details were also closed, which she attributes to using the same IP address as the suspended shop. She gives a similar warning about freelancers and virtual assistants: a seller she works with suspected a closure after hiring someone who had previously logged into a shut-down shop, so she advises having helpers use a VPN, work through a third-party tool, or prepare drafts in documents and spreadsheets without logging into the shop. Her other main warning is about links in Etsy messages. Sending a Canva proof link is risky, she says, because a buyer could order through Canva, and the same problem applies to links to Amazon, Pottery Barn, Spoonflower or any other site where a purchase can happen, even when a customer sends the link just to show a product to match. She advises sending images instead. Links in the shop’s About section are allowed using the fields Etsy provides, but sellers should not use messages or descriptions to direct buyers to buy elsewhere, and a website where anything can be bought should not be linked there; a non-selling blog or gallery link needs its purpose made clear.

Key takeaways

• A routine billing change can trigger a fraud suspension: the creator says a credit-card update preceded her first shop closure by about a week, and the initial appeal was denied.
• New shops are not a clean slate if they share an IP address with a suspended shop — her follow-on shops, despite new email, name and banking details, were also closed.
• Be careful who logs into your shop: a helper who has logged into a previously shut-down shop is a suspected closure risk, so use a VPN, a third-party tool, or offline drafts.
• Do not send transactional links in Etsy messages, including Canva proof links or links to Amazon and similar stores; send images for proofs and matching instead.
• Put social and website links only in the About-section fields Etsy provides, and never use messages or descriptions to steer buyers to purchase off Etsy.

Episode details: published July 13, 2026 · 7:24 long. Summary written by Self Growth Videos from the episode itself. Business results and any income figures mentioned are Dylan Jahraus’s own claims, shared for education — they are not typical or guaranteed.

← Previous: Can Claude Replace Graphic Designers for Etsy? · Next: 3 Laser Products That Sell on Etsy (FREE COURSE) →

All Dylan Jahraus videos · Dylan Jahraus profile · Dylan Jahraus on YouTube