What To Do When Amazon Sends The Wrong Item | Wrong Shirt

About this video

The creator shows what he did after Amazon delivered the wrong shirt. He says he had ordered a ‘cult leader’ shirt to wear for a video and his weekly show, but received a different shirt showing a German Shepherd with the word ’nope’ on it. At his computer he walks through the fix: log into Amazon, go to Your Orders, open the delivered product — whose tracking number matched the package — choose Return Item, select the option that the wrong item was sent, add a short description of what arrived instead, and press Continue. He says that immediately produced a refund to his MasterCard, with no request for a photo even though he had one ready, and that he planned to reorder the shirt he wanted. He says this was his second wrong-item refund that year, cautions viewers not to abuse the process because he believes it could get an Amazon account banned, and notes both earlier cases involved mislabeled or entirely different items.

Key takeaways

• Go to Your Orders on Amazon, open the delivered product, and use the Return Item option to report a wrong delivery.
• Select the ‘wrong item was sent’ reason, briefly describe what arrived versus what was ordered, and continue to trigger the refund.
• He says the refund was issued immediately and Amazon did not ask for a photo, though he had one prepared.
• Check that the tracking number on the package matches the order details before filing the report.
• Do not abuse wrong-item refunds — he warns it could risk getting an Amazon account banned.

Episode details: published December 28, 2018 · 5:52 long. Summary written by Self Growth Videos from the episode itself. Business results and any income figures mentioned are RJ Martinez’s own claims, shared for education — they are not typical or guaranteed.

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