Self Growth Videos Library

Prior Authorization

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Why UnitedHealthcare Really Cut 1700 Prior Authorizations Resource

Why UnitedHealthcare Really Cut 1700 Prior Authorizations

Jimothy confronts his boss about a headline claim that UnitedHealthcare removed many services from prior authorization, and Flanary …

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Prior Authorizations Suck: Peer-to-Peer Calls Resource

Prior Authorizations Suck: Peer-to-Peer Calls

A satirical sketch built from peer-to-peer prior authorization calls, with Jimothy-style insurer characters denying dialysis, ACL …

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Family Medicine Needs Boundaries Resource

Family Medicine Needs Boundaries

A montage satirizes family medicine's impossible scope: the physician delivers babies, admits and discharges hospital patients, …

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United Healthcare Interrupts Surgery Resource

United Healthcare Interrupts Surgery

UnitedHealthcare calls into an operating room mid-procedure to withdraw approval for a post-operative admission it had already …

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30 Days of US Healthcare: United Healthcare Goes to Therapy Resource

30 Days of US Healthcare: United Healthcare Goes to Therapy

This 30 Days of US Healthcare sketch puts a personified UnitedHealthcare in a therapy session arranged by a worried Jimothy. The …

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30 Days of US Healthcare: Psychiatry Peer to Peer Resource

30 Days of US Healthcare: Psychiatry Peer to Peer

Part of the 30 Days of US Healthcare series, this sketch stages a peer-to-peer call where a psychiatrist seeks approval for a …

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30 Days of US Healthcare: United Healthcare Denies Everything Resource

30 Days of US Healthcare: United Healthcare Denies Everything

A rapid-fire montage has a UnitedHealthcare representative denying or delaying an unbroken stream of treatments, from glucose …

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30 Days of US Healthcare: Insurance Kickbacks Resource

30 Days of US Healthcare: Insurance Kickbacks

This 30 Days of US Healthcare sketch, presented here with Arabic captions, follows a pharmacist trying to fill a generic asthma …

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30 Days of US Healthcare: Ortho peer to peer Resource

30 Days of US Healthcare: Ortho peer to peer

In this 30 Days of US Healthcare entry, an orthopedic surgeon does a peer-to-peer call with a UnitedHealthcare reviewer over a …

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30 Days of US Healthcare: Prior Authorizations Resource

30 Days of US Healthcare: Prior Authorizations

In this Arabic-captioned 30 Days of US Healthcare origin story, an insurance executive explains to Jimothy the invention of prior …

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Jimothy Takes a Trip Resource

Jimothy Takes a Trip

Jimothy, the UnitedHealthcare administrative assistant, narrates how burnout from denying claims drove him to travel to Canada for …

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How to Order a Medication Resource

How to Order a Medication

A clinician tries to get coverage for a prescribed medication, an EpiPen for a child with severe peanut allergy, and Flanary stages …

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How to Get an MRI Resource

How to Get an MRI

A doctor calls the prior authorization line for a brain MRI for a patient with symptoms the sketch describes as concerning for a …

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Happy Bonus Day Resource

Happy Bonus Day

In an insurer's office, staff present their chief executive with a cake to celebrate a large bonus, while recurring insurance …

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Prior Authorizations For Everybody! Resource

Prior Authorizations For Everybody!

Jimothy's boss wants to require prior authorization for every cataract surgery to delay care and hold onto premiums, and Flanary …

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United Healthcare celebrates Doctor’s Day! Resource

United Healthcare celebrates Doctor’s Day!

A UnitedHealthcare executive decides to mark Doctor's Day by personally calling physicians with a greeting, ignoring his assistant …

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