Topic Path
Negotiation
Negotiation, tactical empathy, calm listening, labeling, difficult conversations, sales, leadership, and conflict resolution.
Negotiation is not only for contracts. It is the discipline of helping two nervous human beings find the real problem, lower the heat, and move toward a useful next step.
This shelf connects crisis negotiation, sales, leadership, relationships, conflict, listening, and tactical empathy. Start with Chris Voss, Crisis Negotiation, Tactical Empathy Starter Path, Listen Like an Investigator, and Crucial Learning.
Topic routes
Use Negotiation from more than one angle.
A reader can start with the person, the resource, or the lesson depending on what they need today.
Teachers
Teachers connected to Negotiation.
TeacherChris Voss
Chris Voss is a former FBI lead international kidnapping negotiator and the founder of The Black Swan Group. His work turns …
Open profile
TeacherJennifer Cohen — Habits & Hustle Podcast Host, Bestselling Author of Bigger Better Bolder, Celebrity Trainer
Jennifer Cohen is the host of the top-rated Habits & Hustle podcast, the bestselling author of Bigger, Better, Bolder, and one of …
Open profile
TeacherMark Bowden
Mark Bowden is a body-language and communication expert whose work helps leaders notice how presence, gesture, attention, and …
Open profileLessons